Program
**Program is subject to change**
Wednesday, May 22
Thursday, May 23
HAC Conference Host
9:00AM - 9:45AM
HAC Opening Remarks
Location: Fortifications Ballroom
9:45AM – 10:00AM
Speed Stats
Location: Fortifications Ballroom
Breaking through the noise of industry data.
In this 15-minute session, our industry data partners will deliver the numbers (and what they mean) in a speed style presentation.
10:00AM–10:45AM
The Next 730 Days: What to Expect in Technology, the Economy, and the Future of Work
(Keynote Presentation)
Location: Fortifications Ballroom
History has shown that we can only accurately predict two years ahead, or 730 days. So, while many are sharing their 5, 10, 15, 20-year forecasts, often with conflicting ideas and notions, this keynote is your antidote. A clear, narrow-focused exploration of the forces shaping our near future and how leaders and organizations can better prepare for it.
Award-winning business and technology visionary Leonard Brody provides a data and research-driven look at this next critical period in technology, the economy, and the future of work, while also sharing proven best practices. This includes an in-depth exploration and analysis of:
- The secret to an economic and technological pattern that has repeated itself over the last 300 years. Learn how to recognize and manage against it.
- The future of work and retaining talent, including the myth of the Great Resignation and the future of the office.
- The next chapter of AI and blockchain and its immediate applicability.
- The next two years of the economy and the drivers behind it.
11:15AM – 12:00PM
Breakout Sessions
GM Breakout: (Location: Ville Marie)
How AI can simplify your hotel work life
Do you have multiple responsibilities as a GM? Join this session and learn how to boost your productivity and maximize each day. This interactive session, designed for GMs, will show you how to apply particular AI tools to streamline your tasks.
Led by two AI specialists who knows the challenges of hoteliers, this crucial session will help you reclaim your time.
Sustainability Breakout: (Location: Viger)
Emerging Trends in Green
Sustainability experts explore how hospitality is affected by recent trends, such as the circular economy, carbon neutrality and sustainability certification, and how you can leverage these to make sustainability achievable for your property.
Moderator:
Panelists:
General Breakout: (Location: Fortifications Ballroom)
Data Deep Dive
Dig in deeper! This interactive session will allow attendees to unpack what the data means and how the trendline might impact your property. Join us as our data experts break it all down.
Moderator:
Panelists:
Senior Vice President, Chief Data & Analytics Officer & Chief Financial Officer
Destination Canada
11:00AM – 12:30PM
CEO Workshop (Invite Only)
The Ultimate CEO Roundtable - Disrupting the Hospitality Landscape
This invite-only, closed-door roundtable is designed specifically for the boldest and brightest Hotelier CEOs in the hospitality industry. Engage in unfiltered, peer-to-peer conversations with fellow industry leaders and leave no idea or topic off the table. This is your chance to share your insights, learn from others, and walk away with fresh perspectives and game-changing strategies to drive your business forward. Don't miss out on this one-of-a-kind opportunity to unleash the future of hospitality. We can’t wait to see you there.
1:30PM - 2:15PM
CEO Gameshow
Location: Fortifications Ballroom
Nothing is off the table in this incredibly entertaining Q&A gameshow session featuring a panel of industry CEOs and hosted by HAC President & CEO Susie Grynol.
2:35PM - 3:45PM
Mastermind Session
Location: Fortification Ballroom
Because hundreds of minds are better than one!
A Mastermind group brings together people to support each other in overcoming challenges by sharing their skills, experience and resources with others.
Join forces with your peers during HAC’s interactive onsite Mastermind Session, to share perspectives and get to the heart of what matters to your business.
How it works:
- Sit with someone you want to learn from
- Share what “keeps you up at night” in a roundtable format
- Receive insights from your tablemates
- Share your learnings on others’ top concerns
- Mastermind!
3:45PM - 4:00PM
Mission Briefing: Hotel Workforce Hackathon
Location: Fortification Ballroom
Get the essentials for tomorrow’s Hotel Workforce Hackathon in this 15-minute prep session led by Jen Hunter, Lead Facilitator, Deloitte Greenhouse. This energizing briefing is a must attend for a successful hackathon and delivers key resources for you on:
- The challenge: what we’re tackling together
- Thought starters: why it's critical for our industry to act now
- Inspiration: how to get ready for a design thinking mindset
7:00PM - 11:00PM
The After Party: A Reservation with Gregory Charles
Join us for dinner, drinks, entertainment and more!
Location: The Windsor Ballrooms
1170 Rue Peel #110,
Montréal, QC H3B 0A9
Friday, May 24
8:30AM – 9:00AM
The Honourable Minister of Tourism Soraya Martinez Ferrada and Destination Canada: Official Launch of the Canadian Tourism Data Collective
Location: Montreal Ballroom
Looking ahead to 2030, Destination Canada has a new strategy to boost our tourism sector’s global competitiveness, unlocking new opportunities and addressing challenges head-on. One of the key strategic drivers of this new strategy is Collective Intelligence – data, insights, and analytics must guide everything we do. The Canadian Tourism Data Collective is a pioneering new initiative using Data and AI to revitalize the tourism sector post-pandemic. A partnership between Destination Canada, Statistics Canada and Innovation, Science and Economic Development, the Data Collective will provide secure access to timely, relevant and actionable tourism insights from coast to coast to coast, and is poised to transform marketing, destination development, policy guidance, and accountability across and beyond the tourism sector. This groundbreaking project paves the way for a resilient and competitive future for Canada's essential tourism industry and its impact goes well beyond economic measures.
Join Destination Canada’s Meaghan Ferrigno, Senior Vice President, Chief Data & Analytics Officer and Chief Financial Officer for the official public unveiling of this innovative platform and an insightful look into the purpose, potential and passion that drove its creation.
Minister of Tourism and Minister responsible for the Economic Development Agency of Canada for the Regions of Quebec
Senior Vice President, Chief Data & Analytics Officer & Chief Financial Officer
Destination Canada
9:00AM – 2:00PM
Hotel Workforce Hackathon:
Collective action session with Deloitte Greenhouse
Location: Montreal Ballroom
Your group mission:
Informed by custom research from HAC and the Deloitte Future of Work team and guided by the Design Thinking experts at Deloitte Greenhouse, hoteliers will have three hours to tackle the toughest workforce challenges.
Through AI, this event will empower real-time collective action on workforce growth that you can immediately take back to your teams.
This session is designed to ignite your imagination and unlock creative potential. You will discover how other industries are already leveraging AI for breakthroughs in employee experience and productivity and work together as GM, CEO, owner, management company and supplier teams to address the problem.
Be part of what will be the most talked about problem-solve session in the industry.
How the day will work:
- Part 1: We will connect to our purpose, our collective journey, expert insights and the technology that will support us in our mission.
- Part 2: Having unpacked the problem, we will apply Design Thinking and prototype solutions that will address real challenges and opportunities.
- Networking Tradeshow and Lunch (Grande Place (8th Floor)
- Part 3: With a fresh perspective and bold new ideas, we will share our most meaningful conclusions and commit, as a team, to future efforts.
Want to know more about Deloitte Greenhouse and design thinking?
WATCH: https://www2.deloitte.com/ca/en/pages/about-deloitte/articles/deloitte-greenhouse.html
Closing Remarks
Location: Montreal Ballroom