Jim is a seasoned business and Human Resources professional with extensive experience in the hospitality sector. Over the course of his career, he has developed deep expertise in people management, leadership development, labour relations, customer service excellence, safety programming, and operational effectiveness. Jim has successfully designed and delivered comprehensive training programs and curricula that strengthen teams and drive performance. He is recognized for his collaborative leadership style and commitment to fostering positive workplace cultures. Guided by a strong sense of social responsibility, Jim actively volunteers his time and expertise to support community organizations and charitable initiatives, reflecting his dedication to service beyond the workplace.