Name
Breakout Session A1 - Communication: The Make or Break of Hotel Operations
Date & Time
Tuesday, February 25, 2020, 11:20 AM - 12:05 PM
Description

Join this breakout session on the core challenges facing hoteliers today: communication. The secret to guest satisfaction starts with your employees, and good communication can be the difference between a productive, happy team and a team with high-turnover and low job satisfaction.  We’ll cover how operations-focused communication strategies help hotels to thrive and keep employee satisfaction high despite current low unemployment rates and related retention hurdles with a special emphasis on why adopting communication technology can be the secret to success. 

Andrada Paraschiv Sandy Gentles Jane Yrenaya