Program 

Monday, May 2, 2022

 

4:30PM - 6:00PM

Badge Pick Up - Registration Open

Location: Metropolitan Ballroom Foyer

 

5:00PM - 5:30PM

HAC Awards Of Excellence Presentation

Location: Metropolitan Ballroom

 

Starts from 5:30PM

HAC Welcome Reception
Location: Frontenac Ballroom

 

Tuesday, May 3, 2022

 

7:00AM – 5:00PM

Badge Pick Up - Registration Open

Location: Metropolitan Ballroom Foyer

 

7:15AM - 9:00AM

Networking Breakfast
Location: Metropolitan Ballroom

 

Sponsored by:

9:05 AM – 9:30AM

HAC Chair Opening Remarks

Location: Metropolitan Ballroom

9:30 AM – 10:00 AM

HAC President's Address

Location: Metropolitan Ballroom

Susie Grynol
Susie Grynol
President & CEO
Hotel Association of Canada

10:00 AM – 10:45 AM

Opening Keynote 

Location: Metropolitan Ballroom

 

 

Hamza Khan
Hamza Khan
Future of Work Expert
Author of Leadership, Reinvented

10:45 AM – 11:15 AM

Networking Coffee Break

Location: Metropolitan Ballroom

 

Sponsored by:

11:15 AM – 12:00 PM

Opening Plenary Session

Location: Metropolitan Ballroom

 

Travel & Hospitality Today– Trends to Look Towards 

Moderator:

Panelists:

Marc Desormeaux
Marc Desormeaux
Senior Economist
Scotiabank

Patrick Doyle
Patrick Doyle
VP & GM, Canada
American Express Global Business Travel

Nicole Nguyen
Nicole Nguyen
Director
CBRE Hotels

Andrew Weir
Andrew Weir
EVP of Destination Development
Destination Toronto

12:00 PM - 1:30 PM

Networking Lunch and Tradeshow

Location: Metropolitan Ballroom

 

Sponsored by:

1:30 PM - 2:30 PM

Plenary Session #2

Location: Metropolitan Ballroom

 

Culture Check: Are We Diverse, Equitable, and Inclusive Enough?

 

The hotels of tomorrow will need to lead and embody these principles. How far have we come? Where do we need to go from here? Join us for this thoughtful discussion on women in leadership, engaging generation Y, embracing diversity, and developing a pipeline for our future.

 

Moderator:

Anne Axler-Larcade
Anne Axler-Larcade
President & CEO
Sequel Hotels and Resorts

Panelists:

Anna Chartres
Anna Chartres
Regional Director, Talent & Culture
Fairmont Royal York

Don Cleary
Don Cleary
President
Marriott Hotels of Canada

Kathleen Taylor
Kathleen Taylor
Chair, Royal Bank of Canada
Former President and CEO, Four Seasons Hotels and Resorts

Sponsored by:

2:30 PM - 3:30 PM

Plenary Session #3

Location: Metropolitan Ballroom

 

Talent Tug-Of-War

 

People have always been at the center of the Canadian hotel industry and are a vital piece of our value proposition and guest experience. With the many competing agendas and a constantly shifting landscape, our panel of experts will help unpack today’s talent challenges and help owners and operators contemplate the essential elements of sustainable human capital strategies.        

 

    

Moderator:

Joe Baker, MEd
Joe Baker, MEd
CEO
Joe Baker & CO.

Panelists:

Susie Grynol
Susie Grynol
President & CEO
Hotel Association of Canada

Erin Haid
Erin Haid
Director, Global Talent Acquisition
Four Seasons Hotels and Resorts

Frank Menezes
Frank Menezes
Professor & Program Coordinator, Hotel Operations Management, School of Hospitality and Tourism Management
George Brown College

Philip Mondor
Philip Mondor
President & CEO
Tourism HR Canada

3:30 PM - 4:00 PM

Networking Coffee Break

Location: Metropolitan Ballroom

 

 

Sponsored by:

4:00 PM - 4:45 PM

Closing KeynoteNOW WHAT? Prioritizing Personal and Organizational Growth to Go From Recovery to Reinvention

Location: Metropolitan Ballroom

 

Ron Tite
Ron Tite
Speaker, Author, and Founder & Chief Creative Officer
Church+State

Sponsored by:

4:45 PM – 5:00 PM

Closing Remarks

Location: Metropolitan Ballroom