Program

Monday, May 2, 2022

4:30PM - 6:00PM

Badge Pick Up - Registration Open

Location: Metropolitan Ballroom Foyer

5:00PM - 5:30PM

HAC Awards Of Excellence Presentation

Location: Metropolitan Ballroom

Starts from 5:30PM

HAC Welcome Reception
Location: Frontenac Ballroom

Tuesday, May 3, 2022

7:00AM – 5:00PM

Badge Pick Up - Registration Open

Location: Metropolitan Ballroom Foyer

7:15AM - 9:00AM

Networking Breakfast
Location: Metropolitan Ballroom

Sponsored by:

9:05 AM – 9:30AM

HAC Chair Opening Remarks

Location: Metropolitan Ballroom

9:30 AM – 10:00 AM

HAC President's Address

Location: Metropolitan Ballroom

Susie Grynol
President & CEO
Hotel Association of Canada

10:00 AM – 10:45 AM

Opening Keynote

Location: Metropolitan Ballroom

Hamza Khan
Future of Work Expert
Author of Leadership, Reinvented

10:45 AM – 11:15 AM

Networking Coffee Break

Location: Metropolitan Ballroom

Sponsored by:

11:15 AM – 12:00 PM

Opening Plenary Session

Location: Metropolitan Ballroom

Travel & Hospitality Today– Trends to Look Towards

Moderator:

Scott Duff

Panelists:

Marc Desormeaux
Senior Economist
Scotiabank

Patrick Doyle
VP & GM, Canada
American Express Global Business Travel

Nicole Nguyen
Director
CBRE Hotels

Andrew Weir
EVP of Destination Development
Destination Toronto

12:00 PM - 1:30 PM

Networking Lunch and Tradeshow

Location: Metropolitan Ballroom

Sponsored by:

1:30 PM - 2:30 PM

Plenary Session #2

Location: Metropolitan Ballroom

Culture Check: Are We Diverse, Equitable, and Inclusive Enough?

The hotels of tomorrow will need to lead and embody these principles. How far have we come? Where do we need to go from here? Join us for this thoughtful discussion on women in leadership, engaging generation Y, embracing diversity, and developing a pipeline for our future.

Moderator:

Anne Axler-Larcade
President & CEO
Sequel Hotels and Resorts

Panelists:

Anna Chartres
Regional Director, Talent & Culture
Fairmont Royal York

Don Cleary
President
Marriott Hotels of Canada

Kathleen Taylor
Chair, Royal Bank of Canada
Former President and CEO, Four Seasons Hotels and Resorts

Sponsored by:

2:30 PM - 3:30 PM

Plenary Session #3

Location: Metropolitan Ballroom

Talent Tug-Of-War

People have always been at the center of the Canadian hotel industry and are a vital piece of our value proposition and guest experience. With the many competing agendas and a constantly shifting landscape, our panel of experts will help unpack today’s talent challenges and help owners and operators contemplate the essential elements of sustainable human capital strategies.

Moderator: