Celebrating Performance Excellence in Canada's Hotel and Hospitality Industry
The Hotel Association of Canada's Awards of Excellence Program was developed in 2004 with the purpose of recognizing those of its members (individuals, companies, properties) that have demonstrated significant accomplishments, exemplary leadership and tireless commitment to Canada's lodging industry.

2019 HAC Awards of Excellence Winners

HUMANITARIAN AWARD

The purpose of this award is to recognize those working in or who are affiliated with Canada’s lodging industry who demonstrate dedication and responsiveness to the needs of the local, national and/or global community.

Sponsored by

Award Winner:

J J Hilsinger

Proprietor - The Water Tower Inn

HUMAN RESOURCES AWARD

This award is given to programs that develop a human resources culture that attracts, develops and retains highly qualified employees resulting in motivated staff who are able to generate new or repeat business, create goodwill among guests, provide special services, reverse negative public relations situations, and effectively solve guest complaints.

Sponsored by

Award Winner:

Chelsea Hotel, Toronto

Accepting the award:

Josef Ebner, Regional VP - Canada & Managing Director

GREEN KEY ENVIRONMENT AWARD

This award recognizes lodging properties, companies or suppliers that have developed a culture toward integrating environmental management practices that improve everyday lodging operations while maintaining quality service and guest expectations.

Sponsored by
Ecolab

Award Winner:

Fairmont Le Manoir Richelieu

Accepting the award:

Sylvie Allard, Sales Manager

ASPIRING HOTELIER AWARD

This award will be presented to the individual that has, of their own accord, made an outstanding contribution of leadership, service and exemplary professionalism.

Sponsored by

Award Winner:

Simranjit Gill

Assistant Guest Service Manager - 

Hilton Winnipeg Airport Suites

MOST IMPRESSIVE HOTEL REPOSITIONING AWARD

Faced with ever-changing market demands, hotel teams have turned to repositioning as a way to improve operational and financial performance. Awarded to a hotel owner, management company or General Manager who undertakes a major renovation, re-branding, or hotel transformation that capitalizes on the dynamics of a market.

Award Winner:

InnVest Hotels, LP/ St. Regis Toronto

Accepting the award:

Lydia Chen, CEO - InnVest Hotels

REVENUE PERFORMANCE TEAM OF THE YEAR AWARD

At a time where internet distribution is at an all-time high, hotel yield and revenue management is changing so rapidly that it is difficult to balance the immediate needs of the business with the long-term positioning of the hotel. Awarded to the hotel revenue team who are all working together to produce exceptional revenue results.

Sponsored by

Award Winner:

TownePlace Suites by Marriott Sudbury

Accepting the award:

Lori Poirier, General Manager &
Gary Farstad, (2019) General Manager